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About Us

Our History

Navigo Consulting and Coaching was founded in 2003 by Andrew Horlick, Heather Lehmann and Sheila Bouman. Their vision was to create a company that integrated change management consulting, coaching, communication and training services to improve the ability of organizations to implement changes critical to their success. Navigo became the premier boutique change management firm in British Columbia and our client list includes a broad range of public and private sector organizations across Canada.

Over time, Navigo’s services have evolved from providing expert-based consulting services to helping individuals and organizations develop the competencies required to effectively implement and sustain change. This evolution is deliberate. It reflects our belief, based on 30 years of experience and supported by best practices research, that the ability to effectively manage change is a core competency for organizations and provides a competitive advantage.

What we do

Navigo helps individuals and organizations develop the ability to effectively manage change.

Who we work with

Our clients understand that effective change management will significantly increase the success rates of their change initiatives. We partner with them to develop the change management competencies of their executives, senior leaders, managers, change practitioners, project managers and employees.

How we do it


  • Delivers change management training, including Prosci’s globally recognized suite of research-driven, role-based programs.
  • Coaches individuals to translate change management knowledge into the ability to achieve organizational results.
  • Supports executives and senior leaders to become more effective “people leaders”.
  • Advises organizations on how to build enterprise change capability and improve success rates for their change initiatives.

Why choose Navigo?

  • Navigo’s Principal Consultant, Andrew Horlick, is an experienced change practitioner with over 30 years of experience working with clients. He draws on that experience to support training program participants and coaching clients to develop their skills.
  • Andrew is a Certified Change Management ProfessionalTM and a Prosci Certified Advanced Instructor.
  • Andrew is also a certified coach and has assisted executives, senior leaders, managers and specialists to successfully fulfil specific roles in support of organizational change initiatives.
  • Navigo is an Authorized Training Provider of the Prosci suite of change management programs. Prosci is an acknowledged world leader in change management research and the company’s change management methodology has become one of the most widely used approaches worldwide for managing the people side of change in organizations.
  • Navigo exclusively delivers Prosci training programs for organizations. We have tailored the way we deliver the programs to:
    • Establish a safe environment to enable open and honest discussion of client-specific change management challenges.
    • Explain how to adapt the Prosci methodology and tools to the culture of the client organization.
  • Navigo has been approved as a Qualified Education Provider by the Association of Change Management Professionals (ACMP).

Our Team

Principal Consultant

Andrew Horlick is a change leadership expert with more than 30 years of experience supporting individuals and organizations to achieve sustainable business results by addressing the “people side of change."

Business Manager

Susan joined the Navigo team as Business Manager in 2017.

Navigo Consulting & Coaching

16160 190 Ave,
Surrey, BC 
V4N 3J7

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