Privacy Policy

Effective date - January 1, 2019

Protecting your privacy is very important to Navigo. The intent of this privacy policy is to explain:

• What personal information we collect when you interact with Navigo via our website
• Why we collect the information and how we use it
• How we ensure the security of your information.

We have developed this policy to demonstrate our commitment to protecting your personal information. Any information that you provide to Navigo will only be used in accordance with this privacy policy.

Throughout the policy, we refer to Navigo as either “Navigo”, “we” or “us” and www.navigo.ca as “our website”. If you have any questions about this policy or about your rights regarding your personal information, please contact us at info@navigo.ca.

Information We Collect and How We Use It

We collect information when you visit our website and fill out a form or subscribe to our newsletter. We use the information that directly or indirectly identifies you to:

• Fulfill your requests
• Provide customer support
• Market and track the usage of our services
• Improve the quality of our services

Navigo does not rent or sell your personal information to other organizations.

Use of Cookies on Our Website

A "cookie" is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser and/or to store information in the browser. Navigo, and third parties with whom we partner, use cookies and similar technologies when you visit our website to:

• Track the pages you view
• Gather geographic information about your location
• Identify and analyze usage trends.

You can control the use of cookies by adjusting your browser settings, but if you choose to disable cookies, it may limit your use of certain features or functions on our website.

Information Shared with and Collected by Third Parties

Navigo relies on third party providers to perform a range of services in connection with your use of our services, including:

• Website hosting, data storage, network security and technical support
• Marketing, customer surveys and other forms of email communications
• Tracking and reporting functions
• Payment processing

We may share your personal information with these third-party providers, so that they can perform their services or complete your requests. These third-party providers may share information with Navigo that they obtain from or about you, in connection with providing their services or completing your requests. Third party providers may also share your personal information with their subsidiaries, joint ventures, or other companies under common control. While we only work with third-party providers that have privacy policies and practices in place to protect your information, we are not responsible for the effectiveness of their practices.

Security of Your Information

The information we collect is backed-up both locally and on external computer systems to allow for disaster recovery. We have taken steps, based on industry best practices, to ensure that your information is secure from unauthorized access, use, alteration, and disclosure. Please note that no electronic storage or transmission of information can be entirely secure. We can’t guarantee that the security measures we have in place will never be defeated or fail, so please keep this in mind when you provide your information to us.

Revisions to this Privacy Policy

If we make changes to our information collection, use and storage practices, we will revise this privacy policy. We will inform you of those changes by posting a notification that you will see when visiting the Navigo website. We will also indicate the effective date for any changes to the privacy policy.

How to Contact Us

If you have any questions about this privacy policy or you want to access, correct or delete your personal information, please contact us at info@navigo.ca.

16160 109 Avenue

Surrey, BC Canada V4N 3J7